Grosvenor client testimonials
Martin Ellison has looked after the insurance and risk protection needs of our charity for over thirty years. The trustees and I have always valued his advice, the excellent service he and his colleagues give and the personal way in which Martin looks after us.
He is keenly aware of the charity’s mission to assist and educate children, living in distressed circumstances, and therefore continues to support KIND in both a private and professional capacity.
We hear all the time that people do business with people they know, like and trust and that’s exactly why we trust Andy with all our insurance requirements.
Having met with Andy he reviewed our existing policies and made recommendations in order to ensure the business was covered in all eventualities. Not only is Andy an incredibly personable and engaging character he talks in simple terms and I trust him to ensure we have all bases covered.
I would definitely recommend Andy to any clients, business contacts or family and friends who are looking for advice in regards to their existing policies and insurance requirements. It’s safe to say we know, like and trust Andy and the team at Chester Grosvenor Insurance and would therefore recommend with absolute confidence.
It was nice to get a warm welcome at Grosvenor insurance brokers. After being with my last brokers for 12 years I am already pleased with what you at Grosvenor have achieved for me already.
Thanks to Kimberley she has already taken a lot of the stress away regarding my insurance problems I have been having in the past.
Service was great kept informed every step of the way, fast and efficient.
We approached Andy Rolph at Grosvenor Insurance Brokers to review our own Insurance Programme. Andy took the relevant details and promised to get back to us. Within 24 hours a full review was carried out and gaps in our programme were discussed and the appropriate quotes were sort.
We are now satisfied that we have the right cover in place for a reasonable premium. We would like to thank Andy and Grosvenor IB for their help and continued support.
I would have no hesitation in recommending Andy and Grosvenor Insurance Brokers.
I have insured our complete business, motor and domestic property with another provider for over thirty years, but after buying a new machine that needed significant adaptation I found they weren’t willing to accommodate my insurance needs.
A call to Kimberley resulted in a visit to our premises and a shift of our total insurance needs to Grosvenor Insurance.
The whole process was swift, efficient and easy and I would recommend the service Kimberley supplied to anybody who needs bespoke insurance for their business.
I would highly recommend to anyone looking for a great insurance and excellent customer service from this company.
Thanks to Andy for sorting out our business insurance today.
Fantastic service which normally comes at a price. However, Andy managed to get us the same cover with the same provider for cheaper.
If anyone has their business insurance, due drop him a line to get a quote.
Grosvenor Insurance is the most transparent broker we have ever worked with. With so many brokers out there please feel assured that you’re in capable hands with Grosvonor!
We work directly with Kim, for our Fleet Insurance and Business Insurance.
Insurance can be complicated and to be honest quite time consuming to sort out, Kim explains everything to you in a way that even we understand. None of that insurance jargon that would go over your head just straight to the point talking with the added value of what feels like you’re talking to a friend.
If you need anything changing, just give them a call and they will go above and beyond for you. As an example – We’re looking to make a change to our fleet insurance and within 10 minutes we had everything back so we could make a decision in a timely manner – Absolutely fantastic service.
Expert advice for insurance policies that are unique to our needs – We wouldn’t go anywhere else and we couldn’t ask for anything more.
I have been using Grosvenor Insurance brokers for years, we wouldn’t use anybody else. The team are very knowledgeable and they provide a first class service taking the stress out of dealing with our insurance.
I can’t recommend these guys enough.
We have used Grosvenor Insurance since the formation of our business.
We have always found them outstanding on price and service
Kimberley of Grosvenor Insurance Brokers provided excellent customer service to me in 2018. Specifically:
1. Kimberley was v. quick to respond to all queries, starting with a phone call and following up with written confirmation.
2. She found a competitively-priced quote, dispelling the myth that brokers are more expensive than using comparison sites.
3. She was able to find me a home insurance package that suited my specific requirements.
Overall, a very good experience, and great to support a local business too. Recommended to me by Chester Voluntary Action.
I have been using Grosvenor Insurance brokers for many years and we have developed an excellent relationship, I now wouldn’t use anyone else.
The team are very knowledgeable and they provide a first class service which takes the stress out of dealing with our insurance requirements.
I can’t recommend Grosvenor highly enough.
I would just like to thank you all for great services and prices.
I have taken over from Ceri in the office from March last year and been dealing with all new covers and old in the firm and never had it so easy to get insurance and getting the best price which Grosvenor come back with the best.
We have put a claim in for wind screens and damage to some vehicles and Martin has sorted everything out and kept me updated with everything at all times.
I deal a lot with Kimberley and David with all new and old insurance and could not be happier. They are all so polite and easy to get on with.
From the minute I have spoke to all the staff they have been completely open and honest with me and it goes along way.
Just a small example =
I sent an email the other night around 7pm to ask for a new quote on a wagon to Kimberley and David ready for the next day when they come to work. I had an out of office reply for Kimberley then at 8pm Kimberley replies saying leave it with me first thing tomorrow and then same night around 9pm David replied asking about the details on the wagon.
NOW THAT IS GOOD SERVIES.
I would not hesitate passing your details on and can’t thank enough for all your hard work.
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