Grosvenor client testimonials

Martin Ellison has looked after the insurance and risk protection needs of our charity for over thirty years. The trustees and I have always valued his advice, the excellent service he and his colleagues give and the personal way in which Martin looks after us.

He is keenly aware of the charity’s mission to assist and educate children, living in distressed circumstances, and therefore continues to support KIND in both a private and professional capacity.

Stephen Yip MBE

Kids in Need and Distress, Liverpool

We hear all the time that people do business with people they know, like and trust and that’s exactly why we trust Andy with all our insurance requirements.

Having met with Andy he reviewed our existing policies and made recommendations in order to ensure the business was covered in all eventualities. Not only is Andy an incredibly personable and engaging character he talks in simple terms and I trust him to ensure we have all bases covered.

I would definitely recommend Andy to any clients, business contacts or family and friends who are looking for advice in regards to their existing policies and insurance requirements. It’s safe to say we know, like and trust Andy and the team at Chester Grosvenor Insurance and would therefore recommend with absolute confidence.

Karl Hartey

Chairman, Hartey Wealth Management Ltd

It was nice to get a warm welcome at Grosvenor insurance brokers. After being with my last brokers for 12 years I am already pleased with what you at Grosvenor have achieved for me already.

Thanks to Kimberley she has already taken a lot of the stress away regarding my insurance problems I have been having in the past.

Les Beacher

Relays Mini Buses ltd

Service was great kept informed every step of the way, fast and efficient.
Jayne Spenser

Accounts Manager, Bringhigh Ltd T/A Venalink

We approached Andy Rolph at Grosvenor Insurance Brokers to review our own Insurance Programme. Andy took the relevant details and promised to get back to us. Within 24 hours a full review was carried out and gaps in our programme were discussed and the appropriate quotes were sort.

We are now satisfied that we have the right cover in place for a reasonable premium. We would like to thank Andy and Grosvenor IB for their help and continued support.  

I would have no hesitation in recommending Andy and Grosvenor Insurance Brokers.

Joe Joinson

Director & Business Coordinator, Protos Networks

I have insured our complete business, motor and domestic property with another provider for over thirty years, but after buying a new machine that needed significant adaptation I found they weren’t willing to accommodate my insurance needs. 

A call to Kimberley resulted in a visit to our premises and a shift of our total insurance needs to Grosvenor Insurance. 

The whole process was swift, efficient and easy and I would recommend the service Kimberley supplied to anybody who needs bespoke insurance for their business.

Peter Smith

Managing Director, Soil Nutrient Systems Ltd

Great service.

I would highly recommend to anyone looking for a great insurance and excellent customer service from this company.

John Harding

Managing Director, John Harding Estates Ltd

I have used Grosvenor Insurance brokers for all my business insurances for many years, and cannot praise them highly enough for the excellent 7 day / 24 hour service they provide to my business.

Phil, Andy and the whole team provide an outstanding service and their attention to detail is second to none…  when we suffered a major fire loss at one of our premises they ensured the claim was settled as fairly and quickly as possible, and in every way they go the extra mile to make sure all our needs are taken care of in a very personal and professional way

Neil McDonnell

Managing Director, Bar Lounge, Chester. Upstairs at the Grill & Hickorys, Chester

I have been using Grosvenor Insurance brokers for years, we wouldn’t use anybody else. The team are very knowledgeable and they provide a first class service taking the stress out of dealing with our insurance.

I can’t recommend these guys enough.

Abbey Taxis Chester

We have used Grosvenor Insurance since the formation of our business.

We have always found them outstanding on price and service

Richard Southern

Managing Director,

Kimberley of Grosvenor Insurance Brokers provided excellent customer service to me in 2018. Specifically:

1. Kimberley was v. quick to respond to all queries, starting with a phone call and following up with written confirmation.
2. She found a competitively-priced quote, dispelling the myth that brokers are more expensive than using comparison sites.
3. She was able to find me a home insurance package that suited my specific requirements.

Overall, a very good experience, and great to support a local business too. Recommended to me by Chester Voluntary Action.

Uyen Vo

High Net Worth client

I have been using Grosvenor Insurance brokers for many years and we have developed an excellent relationship, I now wouldn’t use anyone else.

The team are very knowledgeable and they provide a first class service which takes the stress out of dealing with our insurance requirements.

I can’t recommend Grosvenor highly enough.

Steve Hayes

Managing Director , CLM Services Ltd

Grosvenor were great to deal with. Speedy and helpful throughout, they quoted and provided cover extremely quickly. I fully recommend them.

Edward & Pheobe Taylor

Thanks to Andy Rolph for sorting out our business insurance today.

Fantastic service which normally comes at a price. However, Andy managed to get us the same cover with the same provider for cheaper.

If anyone has their business insurance, due drop him a line to get a quote.

Matthew Davies

Managing Director, Empire Commercial Finance

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